All tasks are performed according to the General Provisions of the Nordic Association of Shipping Agents (NSAB) 2000 and the CMR Act. These conditions limit our liability for loss, deterioration and damage of goods to SDR 8.33 per. kg and for delay up to the freight value or a maximum of SDR 50.000 per order, unless the shipments are subject to legislation or a freight document which sets other limits.
For storage, the freight carrier's liability in relation to all customers for damages occurring through one single event, is limited to SDR 500,000 (§27). Note especially that claims against the freight forwarder lapses after one year (§30) and that the lien (§ 14) includes both current and previous claims. Claims for freight etc. must be honoured, regardless of the delivery terms in the contract (§ 10).